Mesh
When a node will not pair, and the compatibility and count limits that explain most failures.
Overview
If the PAIR NEW MESH NODE notification does not appear in the app within about two minutes of plugging in a node, work through the causes below. They are ordered by how often they turn out to be the problem.
The routers are not ready to pair
- Make sure the primary router has finished setup and is connected to Starlink.
- Factory reset the mesh node. A node that has been paired before will not join a new network until it is reset. See Maintenance.
The node is too far away
Move it near the primary router to pair, then move it to its final position afterwards. Nodes work best connected directly to the primary router, so put the primary somewhere central.
You joined the wrong network
This one catches almost everyone. A freshly plugged-in node broadcasts its own
STARLINK network. Do not join it. Stay on your original Starlink network
and open the app from there.
Renaming your main network to something distinctive makes it obvious which one you are on.
Pair it manually over ethernet
If it will not pair wirelessly:
- Plug an ethernet cable into the port with the dish icon on the mesh node.
- Plug the other end into any LAN port on the primary router.
- Once the node is connected, unplug the cable and it carries on wirelessly.
No ethernet cable ships with a mesh node.
Incompatible hardware
Starlink mesh nodes work with the Router Mini, Starlink Mini, Router 3 and Gen 2 router.
They do not work with the Gen 1 router or with third-party mesh systems.
Outdated app
Update the Starlink app. If it is current, uninstall and reinstall it.
Too many nodes
More than three nodes makes things worse, not better. Start with three paired to the main router. Beyond that the setup gets complicated and wireless performance suffers.